Return & Exchange
At [Your Business Name], customer satisfaction is our top priority. If you are not completely happy with your purchase, you can return or exchange items within [X] days of receipt. Items must be unused, in original condition, and packaging. Custom-made or personalized items are non-returnable unless defective or damaged. To initiate a return or exchange, contact us at [Your Email Address] with your order details to receive a Return Merchandise Authorization (RMA) number and instructions. Return shipping costs are the customer's responsibility unless the item is defective or incorrect. Refunds will be processed to the original payment method within [X] days after we receive and inspect the returned item. For any questions, reach out to us at [Your Phone Number]. Feel free to adjust the details to better fit your business's specific policies and procedures.